Name: ServiceNow ITSM + ITOM: Better Together
Start: 2026-07-29T13:00:00-04:00
End: 2026-07-29T14:00:00-04:00
Location: Virtual

ServiceNow ITSM + ITOM: Better Together

Fix visibility gaps, reduce tool sprawl, and connect your help desk to the systems that power the business.

RSVP

March

16

,

2026

1:00pm

–

2:00pm

Virtual Event: How to Build an Agile Events Program

Relax and relive the moment.

Watch Now

This webinar is over.

But the recording lasts forever.

What You'll Learn

Many organizations already own the foundations for ITSM, but struggle to get full value because the platform is not connected end to end.

When your CMDB is broken, everything downstream suffers: visibility, incident response, change impact, and operational confidence. This session is built for teams ready to mature what they already have and make the platform deliver real outcomes.

Key takeaways:

•

Explain how ITSM and ITOM work together once configured correctly

•

Identify common reasons teams struggle with visibility, control, and “multiple panes of glass”

•

Spot the signals of a broken or unreliable CMDB and understand how that limits outcomes

•

Understand licensing considerations: what you need and what’s available

Agenda

7:00–7:10

All Speakers

Welcome Intro

Hosts will introduce themselves and get you up to speed on the webinar's agenda.

7:10–7:20

Sab Pell, Openform

Opening Remarks

Host Sab Pell will take you through the hot topics and best practices to move forward with.

7:20–7:45

All Speakers

Panel Begins

Open Q&A between guest presenters and attendees.

7:45-8:00

Jet Rodriguez, Righteous, Inc.

Closing Thoughts

Guest speaker Jet Rodriguez will keep us informed on what the future of virtual events will begin to look like.

Your Host

Sab Pell

Sr. Director of Product Marketing

Sab Pell is senior director of product marketing at Openform, where her goal is to help people unlock the power of in-person events. Prior to Openform, she led global product marketing teams.

OpenFORM

+

Your Hosts

Fred Reynolds

President, Modern Applications

XenTegra

+

Kristin McDonald

Sr Solution Architect

Xentegra

+

Becky Whiten

Senior Solutions Architect

xentegra

+

Resource List

01

A Guide to Agile Event Programs that Can Survive Anything

Explore why the most dynamic leaders are building strategies for agile event marketing with a focus on scaling in-person and virtual events that are fast, flexible, and hyper-effective at driving meaningful connections.

Check it out

02

Crisis Mode: Ideas for Managing Events in Challenging Situations

Learn strategies, experiences and lessons learned from top event marketing leaders who have walked through the fire more than once and lived to talk about it.

Register

03

How to Build a Rock Solid Agile Events Program

The old way of doing event marketing—a large, inflexible investment in a small number of tentpole events—doesn't fit into a business world that demands adaptability and speed.

Watch now

04

IRL + URL: How to Blend In-Person and Virtual Events

Blending in-person and virtual experiences to create a hybrid event is one way event marketers can lean into this ever-changing operation, reach new audiences, and discover new growth.

Read the article

The Final Countdown!

Time left for the event days hours minutes seconds

The countdown doesn't work if the event start date is set to TBD

The Final Countdown!

Time left for the event days hours minutes seconds

The countdown doesn't work if the event start date is set to TBD

The Final Countdown!

Time left for the event days hours minutes seconds

The countdown doesn't work if the event start date is set to TBD

The Final Countdown!

Time left for the event days hours minutes seconds

The countdown doesn't work if the event start date is set to TBD

Frequently Asked Questions

Is this session technical?

Designed for a mixed audience, with clear explanations and practical takeaways.

Do I need to be a ServiceNow customer?

No. This is valuable whether you are using ITSM today, considering ITOM, or trying to connect the pieces you already own.

Will this include real examples?

Yes. The session includes real-world use cases and lessons learned.

Sponsored by

Come join us!

Register Now

About XenTegra

Trusted Experts. Real Results.

XenTegra delivers IT managed services, cloud infrastructure, networking and security, and digital workspace solutions. Backed by global support teams and real-world expertise, we help businesses operate smarter, faster, and more securely—with a focus on client success and long-term value.

We Build IT Communities.

📅

Industry Events

From hands-on workshops to expert-led discussions, our in person and virtual events are designed to keep you ahead of the curve. Gain real-world insights, connect with industry leaders, and discover the latest in IT innovation.

See All Events

🎟️

Conference Pass Discounts

We make it easier for you to access the most important industry conferences providing up to 90% Off discounted passes so you can learn, network, and grow, without breaking your budget.

Get a discount

📄

Complimentary MicroAssessments

Fast, focused, and free.
Our MicroAssessments give you a quick yet comprehensive look at your IT environment so you can get the most out of the technologies you are already paying for.

Get an Assessment

Welcome to VAR 2.0

At XenTegra, we’re redefining what it means to be a Value-Added Reseller (VAR). We don’t just sell technology.
We simplify it, integrate it, and make it work for you.

Welcome to VAR 2.0, where expertise meets partnership, and where your success is our mission. With deep technical knowledge, unmatched service, and a people-first approach, we go beyond transactions to deliver true business transformation.

© XenTegra

Enterprise Technologies for Clients of all sizes.

Experience the XenTegra Difference.